ITDESK.AE provides on-call IT support for UAE businesses: software troubleshooting, damage repairs, hardware fixes, new laptop set-up and printer installations. We work online or on-site, at a fixed hourly rate.
The everyday IT problems that slow a small team down.
Slow laptops, crashing apps, updates, logins and other software problems, fixed online or on-site.
Cracked screens, spills, broken keys and other accidental damage, repaired to get your team back to work.
Batteries, chargers, keyboards, storage and other hardware faults diagnosed and fixed, or the laptop replaced.
New laptops ready on day one: updates, your software, accounts and email, so new joiners start working straight away.
We install and connect printers and scanners, and set them up for everyone on your team.
Peripherals, accessories and other everyday IT requests. Ask us, and we will tell you if we can help.
Whichever gets you working fastest.
We connect remotely to troubleshoot, which is often the fastest fix and means no waiting for a visit.
When the laptop needs hands on, an engineer comes to your office in Dubai, Abu Dhabi or the other emirates.
A fixed hourly rate, confirmed before any work starts. Need laptops too? See laptop leasing.
Message us on WhatsApp or use the form. Tell us the issue and where you are.
Online first where possible, or an engineer on-site if the laptop needs it.
The issue is resolved or the laptop replaced, and you pay the agreed hourly rate.
Software troubleshooting, damage repairs, hardware faults, new laptop set-up and printer installations, plus other everyday IT problems. If you're not sure it's covered, ask us.
Both. We start online where that is fastest, and come to your office when the problem needs hands on the laptop. We cover Dubai, Abu Dhabi and the other emirates.
A fixed hourly rate, confirmed before any work starts. You know the cost up front.
Yes. We prepare new laptops so they're ready to use on day one: updates, your software and accounts, and any printers or peripherals they need.
For laptops leased from us, we arrange a replacement. For other laptops, we tell you the options and the cost before we go ahead.
Message us on WhatsApp or use the contact form, and tell us what is wrong and where you are. We reply with next steps.
Message us now and tell us what is going on.